Waymo Dallas robotaxi service opens to all riders
Waymo has ended its Dallas waitlist, allowing residents and visitors to hail rides in its app, though Love Field trips remain unavailable.
By Jordan Bell · Startups & Deals Reporter
· 2 min read
Waymo’s Dallas robotaxi service is now available without a waitlist, giving residents and visitors a direct way to request a driverless ride through the company’s app. For riders, the change removes the invitation-only step that had limited access since the service began in February, though trips to Dallas Love Field Airport are still unavailable.
Waymo said anyone in Dallas can download its app and request a vehicle immediately. A robotaxi is a ride-hailing vehicle that drives itself rather than carrying a human driver behind the wheel. The broader access is another step in the Alphabet-owned company’s effort to put its self-driving service in front of more paying riders.
Can riders use Waymo at Dallas Love Field Airport?
Not yet. Waymo said it is continuing to test autonomous vehicles at Love Field and expects to begin serving riders there soon, without giving a launch date.
That distinction matters for people considering the service for airport transportation: app access is open, but destination availability remains limited. Riders can check the Waymo app for the service’s current status, according to a company spokesperson.
How Waymo’s Dallas rollout changed
Waymo started testing its technology on Dallas public streets in 2025 and launched local rides in February 2026. At that point, the company offered access first to select app users and added riders over time, according to Dallas Innovates.
The February service then operated with a waitlist. TechCrunch reported that about 150,000 riders used the Waymo app during that period. Removing the list moves Dallas to the same access model Waymo has used in Phoenix, Los Angeles and San Francisco, according to TechCrunch.
Waymo works with Avis Budget Group in Dallas to manage its fleet operations. TechCrunch reported that Avis handles depot work including charging and maintaining the company’s all-electric Jaguar I-Pace vehicles.
Weather can still interrupt Dallas rides
Open access does not mean the service will operate under every condition. In May, Waymo paused rides in Dallas, Houston, San Antonio and Atlanta after its vehicles encountered problems in heavy rain and flooded-road conditions, TechCrunch reported.
Service later resumed in those cities, but Waymo said it may reduce or temporarily halt operations when severe weather, flood warnings or real-time conditions warrant it. For a rider, that means availability can change even after the waitlist has disappeared.
The announcement also arrives as other autonomous ride services pursue Dallas. Dallas Innovates reported that Uber and Avride began a local robotaxi service in December with human safety drivers aboard. Waymo’s Dallas vehicles operate without a driver during passenger trips, according to the February launch report.
This story draws on original reporting from TechCrunch.